Connecting
The same address works for everyone. Your workspace is identified when you sign in, not by the address, so there is nothing personal to keep secret here. 1. Add the server to your assistant. In Claude, open Customize → Connectors, click + → Add custom connector, and paste the address above. On a Team or Enterprise plan an owner adds it once for everyone, under Organization settings → Connectors → Add → Custom → Web; everyone else then finds it under Customize → Connectors and clicks Connect. If you use Claude Code, run this instead — note there is no API key in the command:Nothing is shared until you approve it on that screen. If a connection
request appears that you did not start, cancel it — cancelling grants nothing.
What it can see
Can read- Calls, their outcomes and transcripts
- Assistants and how they are configured
- Batches, their rows and every dial attempt
- Phone numbers on your account
- SMS history and webhook deliveries
- Minutes used against your plan
- Place a call
- Send a message
- Start, pause or cancel a batch
- Change any setting or assistant
- Reach any workspace but yours
mcp.vodex.ai publishes the read tools above
and nothing else, so those actions are never offered to your assistant and it
cannot take them by mistake.
Things worth asking
- How many minutes have we used this period?
- Pull my last 50 calls and tell me which failed, and why.
- Why is my batch running slowly?
- Which of my assistants has the worst answer rate this week?
- Did the webhook for event evt_8f2c actually get delivered?
Security
Your assistant is given a credential scoped to your workspace and to reading only. It carries the same access your own console session has, limited to the list above, and every request is checked by Vodex against your account — the connection cannot reach another customer’s data. The credential is short-lived and renews itself quietly in the background, so you should not be asked to approve anything again after the first time.If something goes wrong
My assistant says it cannot connect
My assistant says it cannot connect
Confirm the address is exactly
https://mcp.vodex.ai/mcp, including the
/mcp at the end. If your client asks for an API key or a header, it is an
older client that cannot do the sign-in flow — see the last item below.The approval screen sends me to sign in first
The approval screen sends me to sign in first
That is expected when you are not already signed in to the Vodex console in
that browser. Sign in and the approval screen appears next, with your
request intact.
It connected, but questions come back empty
It connected, but questions come back empty
Check you approved the workspace you meant. If you belong to more than one,
the connection uses whichever was active when you approved, and the approval
screen names it.
Questions about older calls are slow
Questions about older calls are slow
Calls are read newest-first, so a question spanning several weeks makes the
assistant page back through them. Narrowing the question — one assistant,
one batch, a shorter window — is much faster.
My client only supports an API key
My client only supports an API key
Some older MCP clients cannot perform the browser sign-in. Those can connect
with a Vodex API key sent as an
Authorization: Bearer header instead — the
same credential described in Authentication. Email
support@vodex.ai and we will help you set that
up.